Before you connect
Have JUST NOTE installed, sign in to your local profile, and keep your recovery key safely outside the computer. Use the current customer installer with its Google configuration included.
You do not connect Google or upload a backup on this website. All backup controls are inside the installed application.
Connect your Google account
- In JUST NOTE, open Settings → Encrypted cloud backup.
- Choose Connect Google account.
- Finish the sign-in and permission steps in your browser, then return to JUST NOTE.
- Check the displayed account before saving your notebook.
If you close the browser before completion, the connection has not been authorised. The current implementation has a three-minute sign-in timeout. Wait for it to finish before trying again.
Save a snapshot
Choose Save backup now in the app. Each successful save in the current Windows version creates a separate encrypted snapshot with its date and size. Wait for the success message.
The snapshots use your Drive storage. They are in the app’s hidden application-data area, so they do not appear as normal files in My Drive. The app does not automatically remove old snapshots.
Recover missing notes
In the app, choose Recover missing notes, then select the snapshot you want. Recovery adds missing note and notebook IDs while keeping existing local notes and edits.
For the same local account, the backup password field may be left blank. For another local account or computer, provide the source account’s password or recovery key, not its username or Google password.
This recovery operation does not roll back existing notes. Keep separate Google accounts for local profiles whose cloud backup histories should remain separate.
Disconnect or remove cloud copies
Use the app’s Connection options → Disconnect to remove the local connection. You can also remove JUST NOTE access in your Google Account.
Disconnecting does not delete snapshots. Google Drive’s settings for managing connected apps provide controls for hidden app data. Removing that data can remove the whole backup history, so retain a separate copy first.
If something does not work
Open Settings → User guide → Google Drive troubleshooting in JUST NOTE. It covers missing installer configuration, protected-storage errors and Google connection failures.
Include the app version, action you tried and error code when contacting support. Never send your OAuth credential JSON, password, recovery key or backup file.